- I just registered, where is my serial number?
Serial numbers are sent immediately after your payment has been received. If you do not receive an email you should make sure the email you ...
- I am having trouble importing the brackets people fill out on the web into my OfficePool program. Can you please help me so I do not have to import 75+ brackets by hand.
Assuming you are using the email-only option: Save all the emails into one folder on your computer. Each email program is different but you can ...
- Is there a limitation to the number of brackets I can compare using the Compare report?
Yes, you can not compare more than 60 brackets. ...
- I am using gmail. How do I save the emails to import them into OfficePool?
Doing a search on the web, there doesn't appear to be an easy way to save emails... Here is one site which may help:
how-to-save-a-gmail-message
But is ...
- Is there a way to export certain brackets into an HTML format or PDF or something? I'd like to export my brackets to my tournament participants so they can hold me accountable.
You have a couple options:1) HTML: Select the bracket(s) and Choose File -> Save Brackets As. (It will prompt you for a filename for eachbracket ...
- Is it possible to run the NCAA pool and the NIT pool both on the same registration? If so can you give me some directions?
Yes, it's possible, in fact, it's encouraged. You will need to create a different file for each pool you are running.First thing is to get ...
- I think I have the reports title correctly shown through preferences. However, when I try to print the Standings, the top of the page reads "Report Title". If I save the file in html, the report title is shown correctly, but I don't like
the formatting as well. I like to send my participants pdf files of the standings each day. Can you help?
Yes. See the Preferences, Printing tab and there you can set the title you wish to see when you print. ...
- In the South Region, selections for Richmond are being displayed as Dayton when viewing them from a web-generated bracket. How do I fix?
Since this was a data entry error on the 2010 NCAA Men's Teams files, you can fix this one of two ways. Here are the ...
- I feel I'm missing something simple. How can I create a Sweet 16 pool?
Please see this link: http://officepool.pachysoft.com/documentation/afterTourneyPool.htm ...
- I purchased OfficePool in a previous year, is there a discount for this year's pool?
Yes, an email was sent out identifying the terms of the discount. If you did not receive this be sure to check your SPAM folders. ...
- I can't get the First Four games to show up on the Web Entry form or the Bracket display even when I select it in preferences. How do I set up the First Four games?
After you select First Four (Preferences, Teams tab), you will also need to select an opponent for each region. Here are the steps to take:
Open ...
- Is there any way to host the web page on your servers so our contestants can see the results on line?
Sorry but we do not provide a hosting solution. There are many very inexpensive shared hosting solutions available. Simply do a search on Google for ...
- Is there an easy way to output the email addresses of data from our pool?
There's a few different ways, but the easiest is:
Select the "Manager" toolbar button
Select all the rows in the list on the left (underneath "Display" label)
Select ...
- I want to be able to access my Office Pool from two different computers and I will be using DropBox. Do I need to put the templates and other data found in Library: Application Support, onto each computer? If so, do is there an way to sync them automatically?
Unfortunately, each computer will have to have the templates in Application Support. And no, OfficePool will not automatically find these so you will need to ...
- I'm not clear on how to manually edit the First Four teams, since I can only see 4 of the 8 in the team entry screen. How do you do this?
Here is how to edit the First Four (play-in) teams and their opponents using Preferences -> Teams tab:
Select "First Four" from the Regions list.
Select one ...
- I am getting delays or timeouts (500 Internal Server Error) after submitting a bracket. What's going on?
As stated in the documentation for the Web Entry Form, the drawback to using the simple or moderate method is you rely on our servers ...
- I can't seem to download brackets using the 'Download Brackets' button on the Import from Online Database page within the Office Pool program.
You need to be certain you selected the Database option when you created your Web Entry Form. If you did not do this then the ...
- I can not get the website reports to display correctly. All the regular and quik-pik brackets look fine but the reports are listing Clemson, USC, VCU, UAB as finalists for everyone regardless of the picks.
The likely cause is that you have the "Show Final Four Compact Format on Standings" selected under the Preferences -> Reports tab. In addition, the ...
- I can't seem to get the email to work. When I try my default email it won't attach the report? If I use Gmail, is there a secrete to getting this to work?
If you are using "Use Default Email Application" option, this is expected behavior and attachments won't work automatically.
Selecting this feature just launches your default ...
- Is it possible to upload all the brackets to the website once the games start so that people can see each other's picks?
Absolutely! That's actually one of the main features of OfficePool.
See the Reports -> Web Reports sub-menu (or the Build Website... button in the Reports area). ...
- I chose the SIMPLE method. In setting up the Web Entry Form, I listed my email address and listed the title. What do I put in for the "REDIRECTED URL"?
You put in the URL (http link, e.g., http://yourwebsite.com) where you want your visitors to go after the submit the Web Entry Form. ...
- I go to the IMPORT feature: What do I put in for "copy SOURCE of the emails and paste it below"?
Each email that is sent to you (after people submit their picks from the Web Entry Form), at the bottom of the email, in light-gray ...
- I accidently selected the Reports->Restore Default Templates Folder... menu item and then hit "Reset". How do I get back my old templates?
Select the Reports -> Show Templates Folder menu item. A Finder (or Explorer) window will open. Your old files will now be in a folder ...
- I'm seeing "The Results" show up in my Standings report. I don't remember "The Results" showing up in earlier versions, and it seems a bit weird for them to show up there.
Yes, this was added preference for 2012. The name of the preference is: Show 'The Results' on Standings (Preferences, Reports tab). ...
- I cannot see the entire page on any screen. This includes the last line of the brackets and any of the selection boxes at the bottom of any page.
A couple things to try:
Select the Window -> Zoom menu item
Select the View -> Reset Splitter Views menu item.
...
- I am trying to register but keep getting "Not a valid serial number" Please try again. I copied the serial number from the email into the appropriate box, but have had no luck. Can you help?
Try typing the information in exactly as shown from the email. ...
- I'm trying to send out an email to my entrants but there is no "send" button in the manager screen.
This view has been hidden. Simply choose the View -> Reset Splitter Views menu item and you will now see the Send button (as well ...
- I keep getting an error when I click on reports that's says "Problem occurred in LoadDataSource. Please report this error.". Afterwards I can not generate reports (they have no entries).
This likely means you are using a version of the software which is not compatible with the file you are trying to open or the ...
- I’m trying to set up my scoring. What is the difference between the Final Two and the NCAA Championship?
The Final Two are the winners of the Final Four games (two of those). The championship is the winner of the Final Two game. ...
- I am registered yet I get the following error: "The Pool Manager (email) is not registered for 2019"
This could be due to the fact that you are using a previous year's version of OfficePool or you are re-using a Web Form or ...
- I am using gmail but my brackets are not coming through. Can you help?
When using Gmail, the best thing to do is set up a filter so that the emails aren't sent to the SPAM folder. ...
- In this year's "standings" report, "the results" bracket is showing up. Is this a bug?
That's actually a feature. To remove this uncheck the "Show 'The Results' on Standings" checkbox under the Preferences, Reports tab. ...
- I’m getting a LoadDataSource error popping up when I attempt to generate reports after entering new picks. I have to click “ok” three times before it will generate reports and then it shows empty rows for all entries but the last one.
The most common cause of this error is that you are opening a file with an older version of OfficePool so make sure you have ...
- Is there a way to import all of last year's settings into this year's file?
Open up last year's file and then do a "Save As...". Then you can remove all your entries.
If you are using the database option, you ...
- I went through the process to get the brackets in place and have downloaded statistics. Just found that we missed an entry. How can I add it? Create a new saved bracket? Will it screw up the statistics?
Yes, simply create the new bracket and the reports will be automaticlly updated. You will then have to upload the new files to your web ...
- I am new to the program, where do I start?
Right here: Quick Start ...
- Is there a way in preferences to make the results and individual brackets appear horizontal (i.e., landscape, with two regions on the left and two regions on the right?)
Yes. Select "Horizontal (Landscape) Form Layout" from the Preferences, Reports tab. ...
- I’m not receiving any emails at all when I submit my web entry form. However, I do get the confirmation page.
Since you are getting the confirmation page make sure, if you are using multiple email addresses, to use a comma and not a semi-colon.
If that's ...